Privacy Policy
1. Introduction & Our Privacy Pledge
At AWebLife LLC ("AWebLife", "we", "our", or "us"), we operate a managed website generation and hosting platform engineered for local trade contractors. We are deeply committed to protecting the privacy, confidentiality, and data integrity of our contractor subscribers as well as the homeowners who submit estimate requests through client websites.
This Privacy Policy explains how we collect, use, process, and safeguard information across our marketing website (aweblife.com), our client management portals, and our automated lead-routing infrastructure.
2. Information We Collect
We collect information strictly necessary to design, deploy, host, and manage your business website:
- Contractor Account Information: Your name, company name, primary business email, phone number, physical address or service territory, trade licenses, and brand assets (logos, project photos).
- Billing & Payment Data: When you subscribe to an AWebLife plan, credit card numbers and banking details are processed directly and securely by our PCI-DSS Level 1 certified payment gateway, Stripe. AWebLife never stores or has access to your full credit card number or CVV code.
- Website Visitor & Lead Inquiries: When a prospective customer submits a quote form or phone click on a managed website, our secure lead engine captures their name, phone number, service address, and project notes solely to dispatch the lead immediately to the assigned contractor subscriber.
- Technical & Telemetry Data: Standard server logs, IP addresses, browser user-agents, and performance metrics required to optimize page speed, prevent DDoS attacks, and monitor uptime.
3. How We Use Your Information
We use the information we collect solely for direct business purposes:
- Creating, configuring, and publishing your custom contractor website on global static edge networks.
- Instantaneously dispatching new customer inquiries and project requests directly to your business email.
- Processing recurring monthly subscription invoices and managing your billing account through Stripe.
- Assisting you with customer support, DNS connection, domain renewals, and monthly website updates.
- Maintaining server stability, blocking spam form bots, and guaranteeing sub-second load times.
4. Ironclad Non-Sale Guarantee
5. Information Sharing & Third-Party Service Providers
We share data only with trusted, industry-standard infrastructure vendors essential to operating the service:
- Payment Processing: Stripe Inc., for secure, tokenized recurring subscription billing.
- Hosting & Edge Delivery: Cloudflare, DigitalOcean, and modern cloud infrastructure for SSL certificates, DNS routing, and sub-second caching.
- Transactional Email Delivery: Secure SMTP/API mail relays (such as SendGrid or Postmark) solely for delivering instant lead notifications to your inbox.
- Legal Compliance: If required by law, subpoena, or lawful court order.
6. Cookies & Tracking Technologies
AWebLife believes in clean, lightweight web practices. We do not employ intrusive tracking pixels, behavioral advertising cookies, or third-party retargeting scripts on managed contractor websites. Our applications utilize only:
- Essential Session Cookies: To securely authenticate contractors into the Client Portal (/account).
- Performance Caching: Fast, privacy-friendly server logging to ensure sub-second response times and prevent malicious bot abuse.
7. Data Retention & Your Rights
We retain your business records and account details for as long as your subscription is active, or as necessary for accounting, tax, and legal obligations.
- Right to Review & Edit: You can update your business contact details, service areas, and billing methods at any time via the Client Portal or by contacting support.
- Right to Deletion: If you cancel your subscription, you may request that your account records and historical lead notification logs be purged from our active systems.
8. Data Security Measures
We enforce rigorous security standards across all layers of our application:
- End-to-end TLS/SSL cryptographic encryption for all websites and administrative dashboards.
- Strict Content Security Policies (CSP) and automated spam-blocking honeypots on all lead-capture forms.
- Regular dependency audits, server patch management, and strict access controls.
9. Children's Privacy
Our Services are directed exclusively to business professionals and local property owners. We do not knowingly collect personal information from individuals under the age of 18.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational or regulatory changes. Any updates will be posted directly to this page with an updated "Last Revised" date.
11. Contact Us
If you have any questions, concerns, or privacy requests, please reach out to our team:
AWebLife LLC
Attention: Privacy & Data Protection
Email: support@aweblife.com
Web: https://aweblife.com